1. Login to your Client Area account
2. On the menu bar, click Services and then click My Services
3. Under My Services, locate the product or service you want to cancel, and then click Active
4. In the left sidebar, under Actions, click Request Cancellation
5. In the text box, type a brief reason why you want to cancel the product or service.
6. In the Cancellation Type list box, select whether you want the cancellation to be immediate, or occur at the end of the billing period.
7. Click Request Cancellation.