This article will assist you in protecting your SmarterMail email account from unauthorized access by implementing two-factor authentication. Two-factor authentication introduces an additional layer of security upon logging in to verify your identity, ensuring you are accessing your email account rather than an imposter who has managed to guess or steal your password.
Step 1: Getting Started
Before we begin, you'll need the following:
# An Authenticator App
# A recovery email address
# Authenticator App
An Authenticator App installed on your phone or tablet. This app will generate the second-step security code necessary for logging in. There are various Authenticator Apps available and you might already be utilizing Google Authenticator or Microsoft Authenticator app on your phone.
If you've already installed an Authenticator App on your device, you can use it without the need for another.
# Recovery Email Address
A recovery email address is usually a personal email address not linked to your SmarterMail account. It's used to regain access to your SmarterMail account in case you forget your password.
Step 2: Enabling Two-Factor Authentication
You can activate two-factor authentication for your SmarterMail account through https://mail1.domaincentral.com.au/.
Please follow the below steps :
Login to https://mail1.domaincentral.com.au/
Go to “Settings” >> again “Settings”
Under “Account”, you'll find a button to enable two-factor authentication.
Ensure you have your Authenticator App and recovery email ready then click the [Enable] button to initiate the setup process.
On the right side of the settings page, you'll find a button to enable two-factor authentication. Ensure you have your Authenticator App and recovery email ready then click the button to initiate the setup process.
Select “Authenticator App” and enter your recovery email. Type it in once, then confirm by typing it again and then press [Next] button.
You'll then be directed to a special barcode known as a QR code.
This QR code needs to be scanned into your Authenticator App on your phone. Open the Auth app in your phone and click the button to scan using a QR code. This will activate the app's camera feature, allowing you to scan the QR code.
Once the Authenticator App has successfully scanned the QR code and added your email account, it will generate a six-digit verification code. Input this code into the Verification Code field in the two-factor authentication setup window and click [Check] button.
That's it. Your email account is now protected with two-factor authentication. Each time you attempt to log in to https://mail1.domaincentral.com.au SmarterMail account, the Authenticator App will provide you with a unique six-digit code to proceed with logging in. This is the process of two-factor authentication.
Step 3: Re-authenticating on Your Phone or Tablet
For added security, any device connected to your email account will be logged out once the two-factor authentication is set up. Fortunately, you won't need to use the Authenticator App every time you want to access your email on your phone or tablet. Instead, you'll use a complex, unique password.
# Obtaining the Password for Your Mobile or Tablet
After establishing two-factor authentication, several new & secure passwords will be auto-generated for different applications/services.
Click on the eye icon next to the IMAP/POP/SMTP password to view it. You will need to use this new password for your email account in Outlook.
Please note, that you will need to keep using your existing SmarterMail password for https://mail1.domaincentral.com.au/
In sort, the password for your email account will be different for https://mail1.domaincentral.com.au and Outlook IMAP/POP/SMTP on your device.
Once you activate 2FA for your email account, your Outlook/Mac Mail will pop-up and ask you for the password.
Enter the new password which is listed under “IMAP/POP/SMTP” [see above screenshot].
If you require any assistance, please open a support ticket through your client area.
