Announcements

Christmas & New Year Support Hours

  • 24th December 2025
Our offices will be closed from 25th December and will re-open on 5th January. Our online help desk remains staffed during this period. You are welcome to lodge support tickets as normal, however please note that response times may be slightly longer than usual due to reduced staffing. Billing notice:Payments made via Bank Transfer may take ...
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Scheduled maintenance: Phone Systems – Fri 10 Oct, 10:00–12:00 AEST

  • 8th October 2025
What’s happening Our 1300 Phone number is being moved to a new provider The carrier has provided a ~2-hour porting window starting at 10:00 AEST. The actual cutover typically occurs at a single point within the window.   Expected impact Inbound calls to 1300 093 786 may experience brief interruptions or mis-routing during the ...
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Seasons Greetings

  • 20th December 2024
As 2024 draws to a close we  would like to thank you our valued clients for your continued support throughout this year we and look forward to working with you again in 2025. Our offices will be closed from the 21st of December and will be re-opening on the 6th of January. As always the online help desk will be monitored 24/7 over this break, ...
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Brisbane Network Upgrade and DC Migration

  • 13th September 2024

As per our status announcement here our Brisbane Network Upgrade and DC migration has now begun.

 

Please refer to the status page for any updates.

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